When your challenge doesn’t fit a standard category, you need a partner who listens first and builds solutions second. KilPen’s Bespoke Services deliver custom technology solutions for organizations facing unique, complex, or sensitive situations.
Note
Confidentiality is foundational. Every bespoke engagement is handled with the highest standards of discretion and integrity.
Is This Right for You?
Bespoke Services are ideal when you need:
- Discretion — High-sensitivity situations requiring absolute confidentiality
- Custom solutions — Challenges that don’t fit predefined IT service packages
- One-time expertise — Assessments, audits, or projects with strategic value
- Specialized automation — Process improvements tailored to your workflows
Confidential Technology Services
Some situations demand more than technical expertise—they require trust. We support organizations navigating sensitive matters with professionalism and care.
Common scenarios include:
- Executive or key-person transitions
- Internal investigations and access reviews
- Cybersecurity incidents requiring discreet response
- High-volume personnel changes
- Privacy-sensitive computing environments
We maintain strict confidentiality throughout every engagement, giving you peace of mind during critical moments.
Business Process Automation
Manual workflows drain time and introduce errors. We help organizations map, refine, and automate their processes for improved consistency and efficiency.
Our approach:
- Analyze — Document current workflows and identify pain points
- Design — Create streamlined, efficient process improvements
- Build — Develop custom automations using proven tools and platforms
- Support — Train your team and monitor performance
From onboarding procedures to reporting pipelines, we bring clarity and structure to complex operations.
IT & Risk Audits
Understanding your technology landscape is essential for compliance, risk reduction, and strategic planning.
We provide:
- Independent IT audits — Evaluate infrastructure, security practices, and operational readiness
- Third-party risk audit support — Help your organization respond to vendor or compliance reviews
- Clear documentation — Actionable reports with prioritized remediation recommendations
Whether you’re responding to an external request or proactively reviewing your systems, we help you understand the full picture.
How Engagements Work
Bespoke projects are scoped individually based on your needs. We typically work on a project basis with clearly defined deliverables, timelines, and pricing agreed upfront. For ongoing needs, retainer arrangements are also available.
Every engagement begins with a confidential discovery conversation—no obligation, no pressure.
Schedule a Confidential Consultation