Effective Date: January 1, 2025
KilPen Technical Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Information We Collect
Information You Provide:
- Contact information (name, email address, phone number) when you fill out our contact form
- Business information when you engage our consulting services
- Payment information when you make payments through our payment portal
Information Automatically Collected:
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
- IP address and general location data
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver the IT services you have requested
- Send administrative information, such as project updates
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors, hosting providers)
- Professional advisors such as lawyers or accountants when necessary
- Law enforcement or government agencies when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
KilPen Technical Services Email: [email protected]